🔴Return and Refund Policy

Return & Refund Policy – [ Kiyomi ]

We want you to be completely satisfied with your purchase.

1. Return Eligibility

Items must be unused, in original packaging, and in the same condition as received to be eligible for return.

2. Return Timeframe

Returns must be requested within [5 DAYS] of delivery.

3. Refund Process

Once your return is received and inspected, we will notify you. Approved refunds will be processed within [REFUND PROCESSING TIME].

4. Exchange Options

We offer exchanges for defective or damaged items, subject to availability.

5. Damaged or Defective Products

If you receive a damaged or defective item, contact us immediately at [EMAIL ADDRESS] with photos as proof.

6. Non-Returnable Items

Certain items such as personal care products, sale items, or customized products may not be eligible for return.

7. Return Shipping Costs

Customers may be responsible for return shipping costs unless the item received was defective or incorrect.

For assistance, reach out to us at [EMAIL ADDRESS].